Home Who is selling it

Guide

Who is actually selling it?

The last thing Snagfit does is hand you a link to somebody else. This guide is about the person on the other end of it, and how to work out in under a minute whether they are worth your card details.

Does a shop in the results mean Snagfit checked it?

Snagfit has no checkout. It matches the garment in your photo against listings and sends you to the shop, and the entire transaction happens somewhere Snagfit has no control over and no view into. A shop appearing in a set of results means a listing matched, and it does not mean anyone here has vouched for the shop.

That is a normal way for a product like this to work, and it puts one job squarely with you. It is a small job. It is not a difficult one. But nobody else is going to do it.

How do you check a shop in one minute?

Run these in order on any shop you have not bought from before. They are ordered by how fast they are, so a bad listing usually fails before you reach the end.

  1. Read the sold by line. Find who takes the money, which on a marketplace is often not the name in the logo at the top of the page.
  2. Compare against the brand's own price. Open the brand's site in another tab. A gap far larger than any plausible sale is the single loudest warning available.
  3. Search the product photo. Drop the image into a reverse image search. If the same picture is on forty shops, none of those shops owns the stock.
  4. Find the returns terms. Who pays return postage, how many days you have, and whether a refund is money or store credit.
  5. Check how you are being asked to pay. Card and the major wallets carry a dispute process. A bank transfer carries none, and a request for one ends the decision.

If you only ever do one of these, do the price comparison. Almost every bad listing is undone by opening the brand's own site in another tab.

Is this the brand, a marketplace or a dropshipper?

Nearly every shopping result is one of three things, and they carry completely different risks. The page rarely says which it is, so this is a distinction you have to draw yourself.

The brand's own shop. The lowest risk and usually the highest price. Stock is real, sizing matches the brand's own chart, and a dispute goes to the company that made the thing.

A marketplace. One familiar name at the top of the page and a different, smaller name taking the money underneath it. The protection you get comes from the marketplace's policy rather than from the seller, so that policy is the thing to read.

An independent shop you have never heard of. This is the whole range, from an excellent small boutique to a storefront built last week around stock photos. The check above is what separates them, and it separates them quickly.

What does a price far below everyone else mean?

People treat a low price as good luck. It is better treated as information about the seller.

Real discounts have explanations you can verify. Last season's colour, an outlet range, a resale listing on a used item, a sale that the brand is also running on its own website. Each of those leaves a trace somewhere you can go and look.

An item still in the current range, at a fraction of the price the brand is charging today, with no explanation, has two likely explanations, and both of them cost you money. Either the item is counterfeit, or the shop will take the payment and send nothing. Thirty seconds in another tab settles it.

What should you look for in a returns policy?

The returns policy is written to be skipped, and it decides how much a wrong purchase actually costs you. Three lines carry almost all of the meaning.

Who pays return postage, because on a cheap garment shipped from far away this can be most of the price. How long the window is and what it counts from, since a window counted from the order date rather than the delivery date can be half gone before the parcel arrives. And whether a refund is money or store credit, which is the difference between getting out and being kept in.

Will you pay customs or duty when it arrives?

A parcel crossing a border can attract duty, import tax and a courier handling fee, none of which appear at checkout unless the shop collected them. The courier then holds the parcel until you pay.

Whether it happens depends on where the item ships from, what it is worth, and the threshold in your own country. What you can control is knowing in advance. Wording along the lines of delivered duty paid or import charges included means the shop has handled it. The absence of any such wording means it is possible, and the saving that made a faraway shop attractive can disappear into it.

Which payment methods let you get your money back?

Everything above is about judgement, and this is the part that is simply mechanical. Some payment methods come with a route back and some do not.

Card payments and the major wallets carry a dispute process, which is how money actually gets recovered when goods never arrive or are nothing like the description. A bank transfer has no such process. A gift card has none. Cryptocurrency has none.

This turns into a rule you can apply without thinking about it: a seller who will only accept a method with no way back has answered the question you were asking about them.

Can you trust reviews on the shop's own site?

A review section hosted by the shop is a marketing surface the shop controls. That does not make it worthless, and it does mean reading it differently.

Sort by the lowest rating first. Genuine complaints are specific and boring: a seam, a colour, a delay, a shoulder. Read the dates, because bought reviews arrive in bursts rather than spread across months. And weigh anything written somewhere the shop does not control far more heavily than anything written where it does.

Which eleven checks does this guide cover?

Each chapter takes one situation, names what you stand to lose in it, and gives the single check that resolves it fastest. None of them take longer than a minute.

The eleven seller checks

Brand, marketplace or reseller writing in progress

Who is actually taking your money on this page?

CheckRead the sold by line next to the price, not the logo at the top.

At stake: You think you are buying from the brand and your dispute goes to someone else.

The dropship tells writing in progress

How do you spot a shop that does not hold the stock it is selling?

CheckSearch the product photo. If it is on forty other sites, nobody there owns it.

At stake: Three weeks of waiting for something that was never what the photo showed.

Shein, Temu and the ultra-cheap end writing in progress

What actually arrives when the dress costs less than the postage?

CheckLook at the composition and the listed weight before the price.

At stake: A garment that is the right shape and the wrong everything else.

Vinted, Depop, Poshmark and eBay writing in progress

Which secondhand app is worth searching for which kind of garment?

CheckFind out who holds the money until the parcel lands.

At stake: Buyer protection you assumed you had and did not.

What authenticated actually means writing in progress

Who checked the bag, how, and what happens if they were wrong?

CheckFind the written remedy, not the badge.

At stake: A four figure purchase with a guarantee that turns out to be a returns policy.

Counterfeit tells in a listing writing in progress

What can you see in the seller's own photos before you buy?

CheckAsk for a photo of the interior label and the stitching at the seam.

At stake: Money gone, parcel seized, or both.

Customs, duty and the price that changes writing in progress

Why did a courier ask you for more money before handing over the parcel?

CheckFind out whether the checkout says delivered duty paid.

At stake: A charge arriving after the purchase, sometimes larger than the saving.

Return policies written not to be read writing in progress

Which lines in a returns policy decide whether you get your money back?

CheckLook for who pays return postage and how many days you have.

At stake: A store credit instead of a refund, on something that never fitted.

Paying in a way that can be undone writing in progress

Which payment methods give you a route back if the shop goes quiet?

CheckPay by a method with a dispute process, and never by bank transfer.

At stake: A transfer with no chargeback and nobody answering the email.

Reviews that were paid for writing in progress

How do you read a review section that a shop controls?

CheckSort by lowest and read the dates, since bought reviews cluster.

At stake: Buying on a rating that was never about this product.

When the cheapest result is the wrong one writing in progress

How much cheaper does a listing have to be before it stops being a bargain?

CheckCompare against the brand's own price. A gap that large is information.

At stake: The whole amount, plus the time you spend getting it back.

Questions about buying safely

How do I know if an online clothing store is legit?

Start with who takes the money rather than how the site looks, because a convincing storefront costs almost nothing to build. Read the sold by line at the checkout, compare the price against the brand's own website, reverse image search one product photo, and find the returns page. A shop that is real will pass all four in about a minute. A shop that is not usually fails the price comparison first.

What is dropshipping and why does it matter to me?

A dropshipper takes your order and payment, then passes the order to a supplier who ships directly to you. The shop never holds the item and often has never seen it. It matters because delivery takes as long as the supplier takes, the garment is whatever the supplier sends, and returns go back through a chain that the shop does not control. The classic tell is a product photo that appears on dozens of unrelated sites.

Is it safe to buy clothes from a marketplace seller?

It depends on what protection the marketplace itself offers, which is a different thing from the marketplace's reputation. The question to answer is who holds your money between payment and delivery, and what the written process is if the parcel never arrives or arrives wrong. Find that page before ordering rather than after, since it is much harder to read calmly once something has gone wrong.

What does authenticated actually mean on a resale site?

It means the platform ran its own check before the item reached you, and the standard of that check varies enormously between platforms. The part worth reading is not the badge, it is the written remedy: what the platform commits to doing if an item it authenticated turns out to be counterfeit, and how long you have to raise it. A guarantee with no stated remedy is a marketing line.

How can I spot a fake from the seller's photos?

Ask for photos the seller did not plan to take: the interior label, the stitching where two panels meet, the underside of a hardware fitting, the base of a shoe. Counterfeits are usually convincing from the angles used in official product shots and much less convincing everywhere else. A seller with a genuine item can take those photos in two minutes, and a reluctance to is itself an answer.

Why did the courier ask me for money before delivering?

Because the parcel crossed a border and duty, tax or a handling fee became payable on arrival, and the shop did not collect it at checkout. Whether this happens depends on where the item ships from, its value and your country's threshold. Look for wording like delivered duty paid or import charges included at checkout. Where it is absent, assume a charge is possible and factor it into the price.

Which payment method is safest for online clothes shopping?

One with a dispute process attached. Card payments and the major digital wallets let you raise a chargeback if goods never arrive or are not as described. A direct bank transfer has no such route, and neither do most gift card or cryptocurrency payments. A seller who will only accept a method with no way back has told you something important.

How do I tell if reviews on a product page are real?

Sort by lowest rating and read the dates. Genuine review sections have a spread of dates and a spread of complaints. Bought reviews cluster: a burst of five star ratings over a few days, similar sentence shapes, and praise for the shop rather than for the garment. Independent reviews written elsewhere are worth more than anything hosted on the page that is selling you the item.

Is the cheapest result always worth clicking?

No, and a large price gap is the most useful signal on the whole page. A legitimate discount has a reason behind it: end of season, an outlet, a resale listing, a sale you can verify on the brand's own site. A price far below anything the brand has ever charged, on an item still in the current range, is usually either a counterfeit or a shop that will take the money and send nothing.

Does Snagfit check the shops it links to?

Snagfit matches a garment to listings in a shopping feed and hands you the retailer's own link. Vetting that retailer and standing behind the sale both sit outside what Snagfit does, since the purchase happens entirely on their site. That is exactly why this guide exists: the last step Snagfit takes is a link to somebody else, and knowing who that somebody is stays your call.

Does Snagfit make money when I buy something?

Sometimes. Where an affiliate arrangement exists, Snagfit may earn a commission on a purchase made after following one of its links, at no extra cost to you. This never changes which items are shown or how they are ordered. It is also the reason this guide is written to help you walk away from a bad listing rather than towards any particular one.

What should I do if a shop takes my money and goes quiet?

Contact the shop once in writing and keep the record. If there is no useful reply within a reasonable window, raise it with whoever processed the payment, since the card issuer or the wallet provider is the one who can actually take the money back. Do this inside their time limit, which is usually counted from the expected delivery date. Waiting and hoping is the one approach that reliably fails.

A low price is sometimes a warning and sometimes a genuinely cheaper version of the same garment. Telling those two apart is a guide of its own.

Read Find it cheaper